Dear Ms. Parker,
Thank you for shopping at SunLeaf Online Store. This email is to confirm that we have received your order #4821 and that it is now being prepared. Please check the details below to make sure that everything is correct.
You ordered two items: a blue wool blanket and a set of four coffee cups. The total cost, including delivery, was $58. Your order will be sent to the address you gave us: 14 Maple Road. We expect it to arrive within five working days.
Please note one small change. The coffee cups you chose are very popular, and we have temporarily run out of the gray color. We will instead send you the white cups, which are the same price and the same shape. If you would prefer to wait for the gray ones, please reply to this email within two days, and we will hold your order until they arrive.
If you have any questions, you can contact our customer service team by email or by phone. We are open from 9:00 a.m. to 6:00 p.m. every day except Sunday. When your order is sent, we will email you a tracking number so that you can follow your package online. If anything arrives broken or is missing from your order, please let us know within seven days, and we will put it right at no extra cost. Thank you again for choosing SunLeaf.
Best regards,
The SunLeaf Customer Service Team
(1) 正解 2. To confirm her order and explain a small change.
本文は注文を確認し、小さな変更を説明している。選択肢2。
(2) 正解 3. The gray coffee cups are out of stock.
第4段落に「灰色のカップが一時的に在庫切れ」とある。選択肢3。
(3) 正解 1. Reply to the email within two days.
第4段落に「灰色を待ちたければ2日以内に返信を」とある。選択肢1。
release:放出する
to let something out(外に出すこと)
shade:日陰
an area out of direct sunlight(直射日光が当たらない場所)
resource:資源
something useful such as water or energy(水やエネルギーなど役に立つもの)
charity:慈善団体
a group that helps people in need(困っている人を助ける団体)
confirm:確認する
to say that something is definitely true or correct(間違いないと知らせる)
nerve cell:神経細胞
a cell that carries signals in the body(体内で信号を運ぶ細胞)
recognize:見分ける
to know someone you have seen before(以前に見た相手だとわかる)
appearance:見た目
the way someone or something looks(人や物の見え方)